About

Arrival Financial Solutions Inc.

Your financial strategy should be as unique as you are. Whether you’re just starting out, about to enter retirement, or somewhere in between, a strong financial roadmap can help you reach your short and long-term goals. Let’s work together to protect what matters most to you and help you secure your future. Reach out to get started. Let’s get you there.

Susan Bechard

I am pleased to be the owner and financial planner with Arrival Financial Solutions. I’ve worked in the financial services industry since 1991, helping families, women in transition, professionals and business owners reach their goals. Clients appreciate that I can help them build a balanced plan that can be adjusted as their needs evolve at every life stage. It’s about taking a holistic approach now and creating a strong financial roadmap to reach both short and long-term goals. I’m a proud wife and mother of three who enjoys volunteering in my community.

I have a direct appointment booking options, please click on link below.

Job Title: Financial Planner, Sun Life | President & CEO, Arrival Financial Solutions Inc., B.A., CFP®, RRC®

Phone: (519) 397-4141

Email: susan.bechard@sunlife.com

Fax: (519) 397-4343

Address: Chatham, Ontario

Ian Bechard

Working with the team at Arrival, I am committed to creating a supportive and collaborative environment within our firm. Utilizing my technical background, I focus on organization, efficiency, and continuous improvement. My goal is to ensure our team is equipped with the tools and resources necessary to deliver exceptional service, exceed industry standards in compliance and help Clients achieve financial success.


Beyond operations, I have a genuine passion for the financial services industry. I have developed a deep appreciation for the value of proper financial strategies. I understand the profound impact it can have on people's lives. I am proud to be a part of our team, it is incredibly important to us that we build lasting relationships with Clients and prioritize their financial security above all else.

Job Title: Associate Advisor, Sun Life | COO, Arrival Financial Solutions Inc., B.C.S. (Hons)

Phone: (519) 397-4141

Email: ian.bechard@sunlife.com

Fax: (519) 397-4433

Address: Chatham, Ontario

Kenneth Bechard

As an Associate Advisor, my approach is about building trust. I take the time to get to know Clients so I can provide services that meet their needs. I have worked with business owners, controllers, and CEOs. For over 20 years, I have focused on transforming productivity in leading Canadian companies. I work in the Clients best interests only.


I have a reputation for supporting big thinkers like you, who are looking for expert opinions. I have over 20 years of experience in productivity, helping business owners overcome obstacles and providing guidance. I focus on your journey, your vision and I am in your corner. You and your team have worked hard for your accomplishments.

Job Title: Associate Advisor, Sun Life

Phone: (519) 355-8990

Email: kenneth.bechard@sunlife.com

Fax: (519) 397-4433

Address: Chatham, Ontario

Chelsea Neumann

I joined Arrival Financial Solutions in 2023 after 4 years of working in the education sector. I enjoyed coaching and guiding students in the decision-making process as they plan for their future endeavors. In my role at Arrival, I help organize and create processes that enhance the Client experience and the collaboration of our team. Additionally, I am here to ensure Client needs are being met - either in person, on-line, or over the phone. My warm personality helps to make Clients feel comfortable and at ease, and my background in mathematics gives me an organized and analytical approach to each new challenge. In my free time, I like to relax by painting, reading, and gardening. 

Job Title: Associate Advisor, Sun Life | Operations Manager, Arrival Financial Solutions Inc., B.Sc.

Phone: 519-397-4141

Email: chelsea.neumann@sunlife.com

Fax: 519-397-4433

Address: Chatham, Ontario

Kara Szucs

As the first point of contact for Clients on both the phone and at the office, I am happy to assist walk-ins and Clients with various administrative tasks. I joined the Arrival team in 2021 after a career as a law clerk. I also help with general office organization, life insurance inquiries, and the handling of our general email systems. I am known to be a self-starter and if I don't know the answer to any inquiries, I will definitely find out and get back to the client as soon as possible.


I am married with two children and enjoy spending time with my busy family. I love the summertime-especially the heat, and would love to spend my winters away somewhere tropical.

Job Title: Advisor Assistant, Sun Life

Phone: (519) 397-4141

Email: kara.szucs@sunlife.com

Fax: (519) 397-4433

Address: Chatham, Ontario

Have questions?

Here to help answer your questions, provide clarity about products and get you started on the road to achieving your goals.

Sunlife
We are contracted with Sun Life Financial Distributors (Canada) Inc., a member of the Sun Life group of companies. Mutual funds distributed by Sun Life Financial Investment Services (Canada) Inc.