Financial Design Team Inc.

Just last year we were advised to find an advisor to help us with our retirement. We were very cautious at our first meeting; however, we felt a connection right away with Melanie. She put us at ease instantly, which was comforting. She was empathetic and took some worry away as well as had us think of additional things. She inspired confidence in us and we knew she would always have our best interests in mind. We got in the car and both said "yes", she is whom we want to be with. We decided right then to move all of our investments to her. Our experience with the bank prior to meeting Melanie, was that they were more about the money whereas she was more about us.. Melanie now has us organized and focused on planning for the future. We can go forward with confidence that financially we are going to be ok. We feel really attached to Melanie and consider her invaluable to us. We know we are not, but she makes us feel like we are her only client. We know we are on her radar, as we received an immediate call from her during covid.

- Donna and Keith, retirees

We had goals when we met Melanie 10 years ago, but we had not done much planning for retirement. Melanie took the time to understand what is important to us. Having our best interests in mind, she only suggests solutions that make sense to us. We is never pushy. She appreciate that she is responsive, reliable, honest and sincere. She watches the performance and recognizes in advance when changes are needed. We are now retired and on track with our forecast. We are confident that Melanie treats our money as though it is her own, leaving us no longer stressing or worrying about our money. Instead, we can spend our time on other things that are important to us.

- Debbie and Randy, retirees

I can't put a dollar figure on the value Melanie provides. My husband took care of financial things in the past. He pushed me to come to these types of meetings and Melanie made it as easy as it could possibly be. I feel wonderful with Sun Life because of Melanie. It was easy for me to switch all my investments over to her as I felt confidence with her from our very first meeting. She was encouraging and very patient, often re-wording her explanations, ensuring I understood.

I felt at ease to ask questions that were perhaps simplistic, and she really heard me and then spoke with me like a layperson so that I could understand more. This was monumental to me. I wanted low risk and she really heard me and knew where I would be comfortable. She gave me excellent advice that I understood and agreed with. I'm pleased with the results. In addition, insurance is something you don't like to deal with, but she makes this easy too. The staff is also wonderful - there are real people answering the phone and they are all so nice all the time. Melanie is so easy to talk with and she genuinely cares. The relationship I have with her means the world to me.

- Rita, widow