About

Knowledge is power, especially when it comes to planning your financial future. Our promise to Clients is reflected in our company name, T.E.A.M. Financial Solutions Inc., which stands for "To Educate And Mentor". Educating and mentoring Clients is what we find most gratifying about being advisors. We're committed to helping people understand their best options so they can make informed choices for their financial future. Estate planning is our passion. We'll make the process enjoyable and easy to understand. Not only will we provide you with the products and service to help you achieve your financial goals, we'll also provide you with powerful insights and knowledge that will stay with you for a lifetime.

T.E.A.M. Financial Solutions

Your financial strategy should be as unique as you are. Whether you’re just starting out, about to enter retirement, or somewhere in between, a strong financial roadmap can help you reach your short and long-term goals. Let’s work together to protect what matters most to you and help you secure your future. Reach out to get started. Let’s get you there.

William McBay

William “Bill” McBay is the founder of TEAM Financial Solutions, a firm built on the philosophy of educating, mentoring, and guiding Canadians through every stage of life with thoughtful, holistic financial planning.


As a CERTIFIED FINANCIAL PLANNER® (CFP®), Chartered Life Underwriter (CLU®), Certified Health Insurance Specialist (CHS™), Certified Executor Advisor (CEA), and Chartered Financial Divorce Specialist (CFDS), Bill brings decades of experience helping individuals, families, and business owners build financial confidence and long-term security. His approach combines technical expertise with meaningful personal relationships, allowing Clients to feel supported through life’s opportunities and challenges alike.


Bill is also the author of Myths & Truths of Financial Planning Throughout Your Life, a book dedicated to improving financial literacy for Canadians. Education has always been at the core of his practice, and he remains passionate about mentoring both Clients and the next generation of advisors.


Beyond the office, Bill is deeply committed to community leadership and philanthropy. He chartered the Kin Club of Woolwich in 2010 and continues to support initiatives focused on community impact and service. He also proudly serves on the Board of Directors for Centre in the Square, helping support one of the region’s most recognized cultural and performing arts organizations.


Outside of work, Bill enjoys life at Team Ranch, where he embraces the outdoors, cooking over an open fire, and creating spaces that bring people together.


Bill believes financial planning is about more than investments and insurance, it is about helping people build lives with confidence, purpose, and peace of mind. Through personalized strategies and ongoing guidance, he works alongside Clients to help them protect what matters most and achieve lasting financial security.

Job Title: Financial Planner, Sun Life, CFP®, CHS™, CLU®

CEA, CFDS

Austin Service

I have a wealth of experience from working with two of the big 5 banks where I specialized in investment strategies and real estate lending. This experience has provided me with a thorough understanding of how to help Clients build and manage their wealth, as well as guide them through the process of purchasing a home and professional support with other credit needs.


My approach to advising is rooted in a holistic

understanding of Clients’ needs and goals. I am dedicated to educating Clients in financial literacy at every stage of life with easy-to-understand investment strategies, retirement planning, and risk management. Whether it’s helping you grow your investments, staying true to your objectives, or providing security for your loved ones, my goal is always to provide clear, actionable advice tailored to your unique circumstances.


Outside of work, I’m passionate about spending quality time with family and friends. As a sports enthusiast, I also enjoy both watching and playing various sports, which keep me active and grounded in teamwork, discipline, and strategy - values that I bring into every aspect of my financial practice. Let’s work together to achieve your financial goals, build a secure future, and protect what’s most important to you.

Job Title: Associate Advisor, Sun Life

Phone: 519-498-8326

Email: austin.m.service@sunlife.com

Address: xxxx

Jennifer Condie

After a successful 16-year career in education, Jennifer Condie made the transition from teaching to finance, bringing with her a strong background in organization, leadership, and attention to detail. As the former Department Head of Cooperative Education for the Waterloo Catholic District School Board, she developed a passion for guiding individuals toward their goals—something she continues to do in her role at TEAM Financial Solutions.


Jennifer is a key member of our back-office team, ensuring that every transaction discussed with advisors is meticulously executed. She takes pride in providing Clients with seamless service and support, helping them navigate their financial roadmaps with confidence. Her dedication to precision and efficiency makes her an invaluable asset to both our team and Clients.

Job Title: Advisor Assistant, Sun Life | Client Service Specialist, T.E.A.M. Financial Solutions

Languages spoken: English

Phone: 519-498-8326

Email: jennifer.condie@sunlife.com

Fax: 519-883-8326

Address: xxx

Sara Condie

With a background in healthcare, Sara Condie has dedicated her career to serving others. Having worked in various hospital departments, she gained extensive experience supporting patients, doctors, and specialists. Her passion for helping people led her to seek a more Client-facing role, where she could directly see the impact of her work in bettering lives.


As a Client Service Specialist at T.E.A.M Financial Solutions, Sara ensures that Clients receive the highest level of care and attention. She is committed to building strong relationships and providing exceptional service. As the sister-in-law of Jennifer Condie, Sara embraces the company’s family-first values, bringing warmth, dedication, and integrity to every client interaction.

Job Title: Advisor Assistant, Sun Life | Client Service Specialist, T.E.A.M. Financial Solutions

Phone: 519-498-8326

Email: sara.condie@sunlife.com

Fax: 519-883-8326

Address: xxx

Kelly Anne Klinck

Kelly Anne brings over 25 years of experience in the insurance and financial services industry, having worked with leading insurance companies and major Canadian banks.

Known for her strong communication skills, attention to detail, and calm, solutions-focused approach, Kelly Anne plays a key role in keeping our operations running smoothly. She takes pride in creating a supportive environment for both Clients and team members, ensuring every interaction reflects the care and consistency TEAM Financial is known for.

Her ability to simplify complex processes and build trusted relationships makes her an invaluable part of the team.

Job Title: Advisor Assistant, Sun Life

Address: 1830 Kressler Rd, Waterloo, ON N2J 3Z4

Have questions?

Here to help answer your questions, provide clarity about products and get you started on the road to achieving your goals.

Sunlife
We are contracted with Sun Life Financial Distributors (Canada) Inc., a member of the Sun Life group of companies. Mutual funds distributed by Sun Life Financial Investment Services (Canada) Inc.